Reply With QuoteI had the same happen when Mr. Beer shipped me the wrong hops. Good customer service is always such a nice thing. It engenders brand loyalty.
Lauer Custom Weaponry
Some of you may already know that they sell Duracoat. I've been ordering from them for years and have never had an issue. The other day I ordered two 4 oz. bottles of paint, each a different color. When they arrived today both bottles were the same color. I called LCW and explained the situation and to my surprise I was told that they would send me the correct bottle free of charge and to keep the other bottle.
I expressed that I didn't want to see them lose money and that it wasn't necessary but the guy on the phone wouldn't hear of it. I had a shipping receipt in my email in less than an hour.
If any of you are looking for firearm coatings I highly recommend using LCW not only for the quality products but the uncommon and excellent customer service. www.lauerweaponry.com
I had the same happen when Mr. Beer shipped me the wrong hops. Good customer service is always such a nice thing. It engenders brand loyalty.
Good to know.
I prefer to spend my money on products from companies who don't take their customers for granted.
Stuff is great. I used it on a Buddys 10 gauge semi goose gun. Gave it a Coyote base, followed by Light brown and olive and dark green leaves all free hand.
I've used it on a M1917, an SMLE, a No. 4, several AR platforms and a M1911A1.
What is it? Basically a high durability paint? Is it aerosol?Originally Posted by LineDoggie
They sell it as a 2k system, I think it's a urethane. You can spray it in your own spray gun/airbrush or they sell the freon charged home sprayer kits.
Any pics? thinking of getting that's why
Any pics of the 1911?
It's easy to post negative things about a company. It's nice to hear when they treat their customers well.
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